An online speed test with the fibre broadband installed revealed download and upload speeds of 74755 kbps and 18041 kbps, respectively. Also how accommodating are they to route the cable round the back of the house? 18h44. 2nd Openreach visit to bring the fibre from the small box on your property to inside and to install the internal equipment. The engineers have turned up today to install my new broadband and informed me that due to Covid they could not install. BT has today quietly revealed how much they’ll charge new customers who pick a package from their refreshed range of “Full Fibre” ultrafast broadband plans, which includes a “gigabit” class top tier that offers average download speeds of 900Mbps+ (uploads of 73Mbps). I moved from Virgin to Sky around 5/6 weeks ago and scheduled to end my Virgin two days after Sky TV/BT fibre line installation (not ADSL). The engineer will run a fibre optic cable either overhead or underground to your property, drill a hole for it to enter, fit the ONT to the wall and connect the fibre optic cable to it. If I log on to My BT it says I need to be at home for the installation. For new Fibre Essential customers that sign up for 24 months. Other customers have reported having a CSP in logs of they have made about their own FTTH installs, https://www.broadbandchecker.btwholesale.com/#/ADSL, Review: Philips Ultinon Pro9000 LED H7 headlight bulbs, Guide: Battery Chargers and EFB, Calcium, AGM and Gel batteries; Recon, Sulphation and Stratification explained, Guide: Replacing the car key body / key fob (Mondeo mk5 / Fusion / Mustang), Guide: Cleaning and protecting your Alloy Wheels, How to: take a COVID-19 antibody test at home. on They will investigate for you and then come back via email. I was due to have my fibre broadband installed today. I had two orders cancelled by BT – the first because they couldn’t move my Sky number on to a VOIP fibre line. 01-04-2020 20h12. Basically I have no idea what Im taking about. Compatible line required otherwise £49.99 connection charge may apply. Fibre installation. - edited Price from month 25 currently £34.99 a month. To check Fibre availability, use the Openreach ADSL checker here. In the end everything was done on one day (a one stage install), but I waited in on a couple of other days when I was led to believe that the first of two install stages would occur. Heres my current situation. 18h33. Since I am up early most days, I made sure that the room where the equipment was to be installed (two boxes attached to the wall) was clear, and furniture moved out of the way. Yes have just moved in and the ONT has already been installed. sharkbait. BT and Openreach seemed constantly confused about how many appointments it would require to install my fibre line. The installation will involve running the fibre cable from the fibre box on your boundary wall into your home. The good news is that they’re surprisingly cheap. With Superfast Essential business fibre broadband, you’ll get our new Business Smart Hub featuring our strongest ever wi-fi signal. BT Virus Protect works on compatible PC/MACs. Cookies on BT.com. Try it, what have you got to loose? So my first question relates to the GPON terminal itself and what should be connected to the terminal and if anything else is needed. 0h08. 01-04-2020 The install engineer was absolutely fine about installing through to the back of the house. So new development has the white BT modem pre-installed (in a cupboard) and it's fibre. I have had FTP installed on Monday with speeds apparently capable 990mb and minimum guaranteed 450mb. on 01-04-2020 This is how I contacted Openreach and resolved the issue and I now have Fibre-To-The-Home (FTTH) broadband – hopefully this blog might also help you get your FTTH connection sorted. In the fibre's journey from the exchange towards your home, the first stop is a node in BT's exchanges, which aggregates the fibre - known as an aggregation node. The ONT and backup installation used to be in the form of two small boxes on the wall with lots of wires hanging down. Naturally, I signed up. The second part is to then connect the CSP to the internal customer equipment. The process issues don’t end at number porting. Fibre to the Premises on Demand enables you to order Generic Ethernet Access over Fibre to the Premises (GEA-FTTP) in speeds up to 1Gbps for your customers who are within a Fibre to the Cabinet (FTTC) exchange area and are served by a FTTC enabled cabinet. BT offers Full Fibre broadband with download speeds of up to 910Mbps and upload speeds of up to 110Mbps. The cable arrived and they (there’s now two engineers on site) pull it through to the house and route it around the perimeter, through a hole in a garden wall, and along and in to the back of the house where we have power available for the ONT and the router. More options. Find out about some of the infrastructure differences between FTTH and vdsl/adsl here. Your BT Hub should arrive by post two days before your installation date. In fact, a fibre installation does not even require the fibre street cabinet (shown below), which is usually situated close to the conventional street cabinet, to be opened. With FTTH the phone line is handled by a VOIP service – so it comes down the Fibre line. (Order date: 30 August 2013) Installation of FTTP How is Full Fibre installed? Sky, TalkTalk, EE etc are only offering download speeds of up to 150Mbps. An have sent a request put to openreach to inspect what is left to do on the line. There are already a couple of blogs that cover off Openreach’s process for installing Full Fibre Broadband, but most are three or four years old and there were a couple of differences that I noted between my install experience and those posted elsewhere – including a couple of pitfalls to avoid – hopefully this will be useful for anyone planning, or waiting, to get Fibre broadband. as I've heard there are some routers with red WAN ports. At the time of ordering the website said I didn’t need to be at home for the installation. At times my speeds on some devices go to under 10mb and my PC is 40 to 50mb. We’ll check your address to see if there’s enough demand in your area. 18h29. We have recently noticed a foul smell that seems to be coming out of the pipe into the understairs cupboard where the modem is installed. Contact us. As a result the back of my house wasn’t looking too untidy (in the pic below the right-hand cable is the Openreach fibre, the left hand is Cat 5e network cable and nothing to do with the FTTH install): I won’t wax lyrical, but in my testing the BT Smart Hub WiFi has a small speed advantage over the Sky Q Hub. Vumatel FTTH installation A real-life FTTH installation… It’s not a small box, but it makes everything a bit neater: Note: Apparently BT have now stopped providing the battery backup for FTTH installs, which means that in the event of a power cut your phone line will not work. I then got on with life receiving the usual contract emails and details. I use this space as a testing ground for server-side and front-end development, search engine marketing techniques and, on occasion, to blog about topics that take my interest. 01-04-2020 20h06. But, as G.FAST is delivered via the cabinet, it is still prone to signal degradation over the copper wires – it isn’t true fibre broadband. Update: 01/08/2020 – TalkTalk and Sky have now launched their full FTTH offerings (Covid slowed things down as it should have been in Q2). 23h57 Ultrafast Fibre 100 and Fibre 200, our latest fibre optic broadband. However, if your phone is a wireless DECT handset that requires a separate power supply, then in a power cut you wouldn’t have been able to use your phone anyway. We are now left with no broadband and 4 people trying to work from home. So first of all do I have the correct router to support the GPON? I have just placed an order for Full Fibre 900 and I am concerned to ensure that the ONT & Hub end up in a place that is practical for me. The engineer will bring the other bit of new equipment you need - an Openreach fibre … The two photos show the inside and outside ends of a pipe that feeds the fibre optic cable into the house to the modem from a junction box on the outside wall. My speed is between 1.5 and maybe up to 4mbs on a very good day. 0 Ratings So I got my router today which by reference to the sticker is the BT Smart Hub - Type A. Will hope to keep the topic open and post an update as and when I get information/update or even when I receive service and what took place. BT fibre installation – what does the engineer do? I’m talking about the box that is mention here: “ First of all, we'll connect a fibre cable to a small box that we'll fix to your outside wall, close to where your phone line enters your home. My GPON terminal is installed on the wall with the optical cable plugged in , and the cable goes to the outside of my property. 02-04-2020 The main BT competitors seem to only be offering VDSL/G.Fast connections. That’s a lot of extra speed for not a huge sum of money – and when you work from home and are reliant on broadband any increase in speed, especially upload speed, can make a huge difference. It also offers ultrafast broadband in a very small number of area. Full Fibre: Getting set-up. 20h05. The opinions expressed here are my own and do not reflect the views of my employer. If you’re interested in having fibre straight to your home, check availability and fill in the form here. If you are setting up Fibre yourself, get installation instructions here. There will be no installations until June, so nobody will be coming tomorrow, despite what you may have been told. Just pop in your postcode online today. BT offered a 160Mbs/20Mbs FTTP connection for £35 with free installation. No problem, apparently – he had a reel of fibre and could pull the fibre from the manhole, through the duct and to the house. Fibre had been laid in the street, my neighbour could order FTTH (also known as FTTP), but Openreach weren’t allowing orders for my address. I'm all up to date with them now and they've sorted everything on my list , or advised me. Are fibre to the home installations occurring at the moment? First-off, it used to be possible to tell if you can order Fibre-To-The-Premises (FTTP) broadband (or Fibre-To-The-Home, FTTH- as it is also called) solely by checking the BT website. Fibre to the Cabinet increases basic broadband speeds by connecting powerful fibre optic cable to the cabinet, then copper wires to your home or business. 0h10, Here is a general response to my original post after contacting BT. For the second they attempted to move my number over to a BT copper line, which I would then run in combination with the Fibre service, at no extra cost. The ONT enables you to get our fibre broadband and phone services and connects to your BT Smart Hub. 01-04-2020 Which as far as I can see is the cable off the front of my house is linked to my gpon terminal internally. Enter your email address to subscribe to this blog and receive notifications of new posts by email. Because it didn't show full fibre the order was also wrong and for the fibre to the cabinet. Fibre to the home (FTTH) is also known as fibre to the premises (FTTP) as it uses a fibre optic cable for its entire journey to the building rather than stopping at the cabinet. Home & garden; Health & fitness ... and as we live only 400 metres from a BT fibre backbone and five miles from the nearest exchange, we were … In the UK, BT now offers full fibre broadband with prices starting from £39.99/month. Prime Minister Boris Johnson has said full-fibre broadband is needed to improve the UK's infrastructure and productivity. Ask the BT Community. Includes a BT Home Hub (unless BT has already provided you with one). So they cancelled it and are now waiting to see the line is ready and then I can place an order and off I go. Then plug it into the WAN port on the router. We now have no dead or weak spots with the BT Smart Hub, where some existed before with the Sky-Q Router. 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