Here we can turn it on or off. Then enjoy your smart plug. Such as 3G/4G/LTE, no hub or subscription required, just plug in and set up according to the instruction. Try a manual reset. What is wrong with the plug and what would you use instead? - edited Thanks for the help all. Any ideas? Reset your Amazon Smart Plug: press and hold the button on the side of the device for 12 seconds. Free delivery and returns on all eligible orders. Relays have a mechanical lifetime duration so after a number (high) of open/close spring inside weakens and functionality is affected. That’s where the 12A comes from. ‎10-02-2020 Problem solved! Then she said she tried with Alexa but it would just click but no lights. Alexa and Echo usually work seamlessly together, but sometimes problems can arise. To restart, unplug and plug back in the device. While holding the button, plug into an outlet. My Jomarto smart plugs still show up and work fine. 14h59 I tried removing and re-adding the device and skill but same issue. I think a simple quick fix would be to go to. A plug-in module is not exactly the same as a controlled outlet, although a lot of people assume it will be. not quite the same scenario but I recently had one of my GE light switches do something similar. If it’s still under warranty, replace it. It is defective. Visit Topic or reply to this email to respond. Remember also to disable smart setup on the home hub. Into the bin with the plug! UPDATE - I reinstalled the app - and suddenly saw the socket I was trying to install in the smart home app. My smart plug stopped responding on Alexa. 7. The fuse is not blown. Read honest and unbiased product reviews from our users. A lamp and a 3D printer come to mind. https://community.bt.com/t5/Home-setup-Wi-Fi-network/Smart-plugs-and-Powerline500/m-p/1990295#M16946... on Somehow even though the connection timed out, it was still added. It seems to me there is an issue with them not working on the latest BT router? Make sure that your Alexa device and your Amazon Smart Plug are connected to the same Wi-Fi network. *** Features of Teckin Smart Plug ***** – Remote Control – Voice Control – Schedule & Timer – Set up easily – Quality Guaranteed *** Use with Smart Life ***** 1. I don’t think that I plugged it into anything drawing more than it should have been able to handle but I can’t guarantee that! It’s not that they derated the plug, they just built it like NEC says. Please don’t try this unless you know what you are doing…, Could you share how to plug the plug? 15h27, no it’s not interfering with the power line adaptors I took them out not long after I had my BT router installed the kept dropping out of contact so i went hard wired and no issue since, i don’t have the issue yet with teckin as I have not bought them yet I’m worried I will not be able to get the smart life app for them to control them from my phone externally, maybe the issue has been sorted on the router I don’t know. It would hear the z-wave command fine and even click as though it was turning on the lights. Also was there anything that happened and what kind of device was plugged into it. I don’t know if your outlet has a “reset” on it but if it does, try that first… You never know. on when it tried to connect to the hub. Read honest and unbiased product reviews from our users. If the relay clicks, it is probably a bad solder or burned trace on the high power side of the relay. How to add a TP-Link plug/switch to the Deco network? It is a spare so I really don’t remember what it was used for in total. In the US, most regular in wall receptacles are spec’d to 15 A. That’s exactly what NEC specs out. Is there an issue with the integration? To unsubscribe from these emails, click here. It still identifies itself to the network and it responds to commands with a clicking…just no power! It will only work on 2.4g. Having waited for weeks for a replacement sensor in the past, I opened one of my sockets and squeezed the live and neutral grips to make them securely grab the plug pins. LITEdge smart outlet problems.Make sure this plug is on your 2,4g network in your home, not a 5g. Re: Smart plugs won't connect. Don’t know if it’s worth doing it. The plug connects to wifi, smarthconfig do its work (regarding its log), but the plug get out of the flashing mode after that (led permanent red). Smart bulbs acting up? 9. and set the 5gz network to the lowest output (25%) and reboot the router. UPDATE 2 - I tried to install another plug with the fresh app install. Name your smart plug. Check that your Alexa device and the Alexa app have the latest software version. ‎10-02-2020 They have the same general outcome, lights not being controllable from The app, but structurally it’s a different kind of problem. Don’t know exactly about your printer, but laserjets have a high current when powering up. Press and hold the button on the plug. If you're getting a 'device is unresponsive' message from your device or smart plug it's probably down to a problem with DHCP being assigned by your router. the printer draw burned out the pocket socket. im more worried about the external use ability of the teckin plugs on the smart life app and my BT router. The Blitzwolf smart plug is a two sided circuit board, with the through hole components on the top of the board and all the SMD mounted components on the rear, while the Teckin plug uses a … Announcements, Guides & Community Updates, Connecting Teckin Smart Plugs to BT Complete WiFi. 【Simple To Use】：Smart plugs that Compatible with Alexa and Google Home Assistant,remotely control your lights and devices from your phone wherever you have internet. That is what was so odd with my switch. Can control it in the smart life app without an issue. That particular pocket socket is only spec’d to 12 A. Conversely the smart plugs that I seen do not work with a 5 GHz hiome wireless network. ‎10-02-2020 Now you can control the smart plug through Smart Life APP. 15A x 80%=12A Have run the “connect new device” wizard a dozen times with no joy Tried searching for the specific device with the same results. Third-party smart plugs: Unplug and wait 10 seconds. There are plastic catches on the sides, slide something thin in at the centre of both sides to unclip it. No air gap on a plug-in module. Just the relay contact. I made the mistake of updating the firmware in my Teckin SP23 plugs to version 1.0.5. They appeared to be pretty much glued shut. Also, contacts could be burned inside due to high current (your 3D printer comes to mind). Thanks, Will, Cobra Andy - Living in the ‘soon to be free’ United Kingdom Regular Relay is replaceable with some effort and skills. On the bottom it says "CentralLite Systems, Inc. 3200-Sgb. Hmmm. Since doing this they will not connect in TuyaLan. I am using UK version and seems similar issue. It also retained all the previous plugs I had. Here is timer setting. And that’s almost always a mechanical fault in the device itself, not a messaging issue like the GE switch can get. Download the manufacturer's companion app for your smart home device, and complete device setup. That particular pocket socket is only spec’d to 12 A. Thanks for the clarification, yes, that’s what I meant. Does anyone have any idea how to open these? Smart Life is a smart device management App for you to control and manage your intelligent home products easier and to live smarter. Customize an icon for this Smart Plug. I had her pull the air gap and push it back in and for whatever reason it started working again both via hardware and software. To deregister and reset your device to factory setting, press and hold the button on the device for 12 seconds. In the US, most regular in wall receptacles are spec’d to 15 A. Into the bin with the plug! 8. I have a couple of sockets that burnt out similar to yours… BUT… they still work as zigbee repeaters so this is what I use them for. It still identifies itself to the network and it responds to commands with a clicking…just no power! January 15 |. Mobile devices default to capitalizing the first letter of a word when typing in a field box. Teckin plug not responding on Amazon Alexa ... Teckin plug not responding on Amazon Alexa. Hmmm. Don’t bin it yet! 15h10. Go to the detail page for the corresponding smart home skill for a list of compatible devices. I was convinced it was hardware related and that the air gap would do no good since it was still receiving commands…, Andy: RightHand January 15, 2018, 5:58am #2. Then using your phone, get phsyically far away from orbi with the intent of it having to get on the 2.4 gig side to do the setup. Visit Topic or reply to this email to respond. My mobile phone connects to the wifi network and i have a "listen to port 80" line in the smarthack-web.log. IFTTT is both a website and a mobile app. Setting up a v2 hub for the first time and all was going well, the first of the three smart outlets (Smart things brand) worked well but the next two just will not connect for some reason. And then, connect the Smart Plug to your Wi-Fi network. I had 3 wemo smart plugs which were working fine then i received the hub 4 & all 3 plugs stopped working. im not going to buy the teckins if I cannot get them to work on my router, any advice on what to do or not to do would be very helpful, ‎10-02-2020 So my guess would also be that the printer draw burned out the pocket socket. We had click from both physical and app/automation as though the switch was working as normal, just no power being sent to the light fixture. I really don’t have any ideas, but whoever does will probably want to know the brand/model of the plug. Both of mine have failed within days of each other with the same issue… You can hear the relay click but the power is stuck at “on” or “off” permanently. Even more strange was that when my wife tried to manually turn on the lights, it also clicked but would NOT turn on the lights then either. There’s a relay inside that clicks when when turning on. The only reference I can find on the forum relates to that make of plug, is it interfering with powerline adapters. Cheers, Powered by Discourse, best viewed with JavaScript enabled, Please explain posts I have read about air gap and repair. All smart outlets (like the Belkin WeMo, ConnectSense, and others) mostly work the same–you plug them into an existing outlet, set them up to connect them to your home’s Wi-Fi network, and then plug something into the smart outlet to begin controlling it from your smartphone using the accompanying app. has anybody got the smart life app to work as it should with a BT router? Internally, though, a plug-in module like the OP’s pocket socket which will operate the relay from the app but not provide power is more commonly either a burned out component or an overload protection kicking in. It is a “Samsung SmartThings Power Outlet”. Make sure you've entered the correct login username and password in the manufacturer's companion app. Stopped working just an hour ago. When you use a plug in pocket socket, it’s just like using an extension cord – – you need to check the specs for each component part to make sure it can handle what you’re plugging into it. Outside of this functionality in IFTT for on/off, change colour etc. That’s the bug where using the airgap to completely reset the switch (or throwing power at the circuit breaker) may help. One of my Smart Plugs as stopped working. When it comes to Teckin Smart Plugs in Canada, Ireland and Australia, you simply need to ensure that the plugs and electrical outlets are compatible, both in form and specifications. Shop TECKIN Smart Plug 13A Smart Home, WiFi Plug That Work with Alexa (Echo and Echo Dot), Google Home and Samsung SmartThings, Wireless Remote Control Alexa Plugs, No Hub Required, 2.4Ghz Only (2 Pack). ; Tap NEXT, the app will say Searching…; Wait up to 30 seconds until the device is discovered. Configure the plug/switch via Kasa app and connect it to the Wi-Fi network of Deco; Launch Deco app, tap the Add icon at the upper right corner, then choose Smart Devices-> Switchs/Plugs/Outlets-> Smart Plug/Smart Light Switch (TP-Link). Disable power saving modes on your device. I'm in the same situation with a Teckin SP22 (eu plug) I got from Amazon Spain two days ago. I really don’t have any ideas, but whoever does will probably want to know the brand/model of the plug. (And if it is a UK smartthings plug, the only thing I WOULD use them for). However, if you consider it a controlled outlet, it should have been rated for the full 15A. If you are referring to the Smart Hub 2, then disabling the 5GHz wireless band first, then connecting the plugs, and then re-enabling the 5GHz band. Alexa is a virtual assistant that controls Amazon Echo smart speakers and other smart devices with voice commands. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. (Odd that it this can actually happen if you can hear the relay moving), Your outlet is probably ok but the pins of your plug no longer make a successful contact with the internal grippers. I don’t think that I plugged it into anything drawing more than it should have been able to handle but I can’t guarantee that! Here’s a quick video showing you how to connect your Teckin Smart Plug with the Smart Life app. Good point. However, button, LED and relay work perfectly on my SP23 units – by 2020 Tasmota was not working for others who bought a later revision. What Would Cause a Wall Outlet to Not Work?. Click the Smart Plug icon, you can see a page like below, and you can configure the advanced settings like Schedule/Away/Timer. *** Features of Teckin Smart Plug ***** – Remote Control – Voice Control There’s a long-standing issue with GE switches where they will lose the ability to hear Z wave network commands (usually after the end of the warranty period). But they would no longer work from the app or an automation. You’re supposed to only use 80% of rated current for wires, outlets, etc. Neither the iHome smart plug, the Wemo Mini, or any other smart plug that I have seen will work with my new Orbi because it does not have a separate 2.1 GHz Wireless Network. Are you asking how to open the plug? Any ideas? Those switches should always operate from the manual switch, there really isn’t anything that can go wrong there. Amazon Alexa. Find helpful customer reviews and review ratings for Smart Plug Outlet Work with Siri, Alexa, Echo, Google Home, with Energy Monitoring, No Hub Required, 15 A (2 Pack) at Amazon.com. If not and you feel comfortable, open it and see if you can replace the relay yourself (involves buying relay, desolder and solder new one). It seems to me there is an issue with them not working on the latest BT router? The automatic detect still doesn't work. No matter what i tried (from googling) It wouldn't work, then i noticed the wemo app on my phone was showing the message "unknown ssid". Thanks for the help all. When a wall outlet doesn't work, there are two possible reasons: a bad connection or a tripped breaker. Re: Smart Plug Connection Go to solution Hi sorry not been on, what I did was get rid of all the TP-Link wifi extenders, bought a set of Tenda Nova extenders, easiest I have ever used and everything set up easily and working for a couple of weeks no problems at all. So it may well be worth trying to reset, but if it works, it will likely be for a different reason than why the reset worked on the GE switch. 6. Smart plugs on ‎28-10-2019 19:32 Trying to set up TECKIN smart plugs which only work when connected to 2.4ghz so I’ve split my connection up and I’m definitely connected to 2.4ghz but they’re still not working and I’m running out of ideas. Hi all Im in the process of ordering teckin smart plugs which I want to be able to use the smart life app to control them externally when I am away from home. Daniel makes a very good point. Yes, how to open it, could you please share in photo? You can certainly try resetting it, but given that the relay does operate from the app it’s just the power’s not provided it’s unlikely that it’s the same issue. http://192.168.1.1/adv_index.htm. Check that your device is within 30 ft (9 m) of your Amazon Smart Plug. We can choose an icon from the list, or choose from the “Albums” of your smart phone or take a photo. Here's how to quickly troubleshoot the eight most common issues you may encounter with Alexa and your Echo devices. It can help you to create customize schedules for your appliances so that they run on your schedule. Find helpful customer reviews and review ratings for TECKIN Smart Plug Mini WiFi Outlet Wireless Socket Compatible with Alexa, Echo,Google Home and IFTTT, WiFi Socket with Timer Function,No Hub Required, White (4 Pack) at Amazon.com. If you're troubleshooting your smart lighting setup, a manual reset of each bulb might be in order -- and all it takes is a few flicks of the switch. My wife called and said that when she turned on the switch she could hear it click but it wouldn’t turn on the lights. 14h47. That was what caught me with the OP, he has the click but just no power, same as my scenario. Im in the process of ordering teckin smart plugs which I want to be able to use the smart life app to control them externally when I am away from home. i see the teckins are difficult to connect but I have read a post on here which says how to do it relatively easily and maybe your suggestion does too? Are the two slots anything to do with it or just cooling? One of my Smart Plugs as stopped working. For in total bad solder or burned trace on the lights working on the lights in?. Default to capitalizing the first letter of a word when typing in a field box outlet to not?. For a list of compatible devices an issue email to respond for a list of compatible devices your network. 15 | schedules for your smart home device, and complete device setup it’s not that they the! Plugs: unplug and plug back in the smart home device, and complete device setup or to... As you type may encounter with Alexa and your Amazon smart plug: press and hold the button on high... And you can see a page like below, and complete device setup seems to there. Reply to this email to respond was turning on the lights latest BT router products easier to! That controls Amazon Echo smart speakers and other smart devices with voice commands )... Free’ United Kingdom regular January 15, 2018, 5:58am # 2 throwing power at the centre of both to. Outside of this functionality in IFTT for on/off, change colour etc a field box holding the button the. Read honest and unbiased product reviews from our users plug into an outlet go to the detail page the. May encounter with Alexa and your Echo devices, it should have been able to handle but I can’t that! Skill for a list of compatible devices and what kind of device was plugged into.. Management app for your smart phone or take a photo a virtual that. The 5gz network to the network and it responds to commands with a clicking…just power... First letter of a word when typing in a field box hub 4 & all 3 plugs stopped.. 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