Note that this community is supported by its members, not the Withings Support Team. How to bypass screen lock in WITHINGS Steel HR Sport? - Selected the option I Don't Have a WIFI Network during the setup process. Factory Reset the Thermo via steps below - Hold button until you see SETUP - Pressed the button 6 times until I saw FACTORY RESET - Pressed the button 5 times until it turned off. +1 (800) 961-5127. It turns off and then it turns on automatically giving the same error message to go to the website and when a try setup : connection unsucessful iphone can no longer to "thermo10". Made sure to Forget Device in Bluetooth. I've now done a factory reset when after the scrolling factory reset a X appears on the Thermo display, so that hasn't  worked either as it still says pairing unsuccessful. The activity tracker that Withings showed off at CES this week may have been a super basic tracker, but Withings also unveiled something that's not quite as recognizable: an infrared thermometer. Perhaps the best known name on this list, this was the first smart thermometer to be approved by the US Food and Drug Administration (FDA). How do I get my thermo up and running again? It is the most hygienic way to take anyone's temperature, as Thermo does not need to be cleaned between each measurement. Quickly press the button on the Thermo 6 times until the words 'FACTORY RESET' begin to scroll on the Thermo's display The thermo enters the setup process and indicates normally on its screen. The Mad Hermit 1,253 views. Turned the device on and no longer seeing the "go to thermo.withings.com". Remove The Thermo bluetooth pairing named "Thermo C6". Now, my phone did recognise the Thermo but unfortunately the Thermo no longer turns on. There are lots of reasons to take your temperature. I removed Thermo 42 from "MY DEVICES" under iPhone Bluetooth settings and reset. I suggest you remove the Thermo from the Bluetooth settings of your phone before performing the factory reset. Created for use with Thermo, the Withings smart temporal thermometer, the app automatically syncs temperature readings for each user via WiFi or … [3] Follow installation instructions per screen. I get an error (2557) when trying to remove the device from my old phone. Feel better, Thank you! I’m having the same issue. It started showing the "go to thermo.withings.com" a couple of days ago. Hold button until you see Select. Here's my steps on my iPhone that made it work. View and Download Withings Thermo manual online. I always get Connection Unsuccessful. After that I was able to get to factory reset accordingly. To preserve the Withings Forum as a place of kindness, mutual support, and interest for the products and services provided by Withings, I am committed to: https://support.withings.com/hc/en-us/articles/219478217-Thermo-I-m-having-issues-installing-my-device-What-should-I-do-, https://support.withings.com/hc/en-us/requests/new, Be courteous and participate in the community with a spirit of friendliness and understanding, Ensure that my messages do not infringe on the rights, reputation, image, or privacy of others, Avoid any and all discussions which contain insulting or discriminatory comments, Abide by the full terms and conditions outlined. I see the factory reset, press 5 times and it switches off. Withings invented the smart scales, and today the brand is known globally for award-winning design and durable, innovative, easy-to-use digital scales that help people reach their healthy weight goals. Installed The Thermo App from the App Store. Your temperature seems too high. Could not get the pairing process to work. I thought that was normal. Your solution solved the problem. 1. The only thing I want to add is that by step two, you mentioned hold the button until you see “select”, this I did not get. The following tutorial shows all method of master reset WITHINGS Steel HR Sport. But no. In the app I can go through to the installation "searching for the device" page. 3. factory reset comes on the screen when i follow the steps above. Sometimes paired but never got past "connecting...". Quickly press the button on the Thermo 6 times until the words 'FACTORY RESET' begin to scroll on the Thermo's display Quickly press the button on the Thermo 5 times and the Thermo's display will power off The Thermo will power back on and display 'GO TO THERMO.WITHINGS.COM' which means that the factory reset is complete Since this device seems finicky, I'll keep some Duracells on hand! To preserve the Withings Forum as a place of kindness, mutual support, and interest for the products and services provided by Withings, I am committed to: Be courteous and participate in the community with a spirit of friendliness and understanding, Ensure that my messages do not infringe on the rights, reputation, image, or privacy of others, Avoid any and all discussions which contain insulting or discriminatory comments, Abide by the full terms and conditions outlined. To assign a measurement from your Withings Thermo, perform the following steps: 1. Or maybe you’re trying to get pregnant and are tracking your temps to see when the best time to … well, you know. After a few seconds, the watch will show " go.withings.com. " Smart Scales offers are valid from January 1st 2020, 12.00AM CET to January 17th, 11:59PM PT, only on withings.com. Withings seems determined to finally add some intelligence design flair to all the ugly necessities in your house, from your baby monitor to your scale. I was able to get through and they solved my issue. Regards, Comments 0 comments. Login to my account and followed the steps. Check out how to accomplish Hard Reset by hardware keys and Vendor settings. I hope I don’t have to go through all this again as I do plan on changing my WiFi password sometime soon. Withings is building itself up to be a whole body monitoring company, looking at everything from sleep, cardiac health (ish) to weight.Following their acquisition by Nokia, they are expanding on that idea to monitoring of the unwell person with the Withings Thermo. - Selected the option I Don't Have a WIFI Network during the setup process, 7. What I got was “setup”. Make sure also to enable the Bluetooth permission for the Thermo app. Maybe you’re feeling ill and want to see if you have a fever. Should we assume you've replaced the batteries with a freshly bought pair from a respectable source? The Withings Thermo Smart Temporal Thermometer is a battery powered digital thermometer that does not require you to put it in your mouth, your ear or your rear to take a reading. Page 10 The Withings Thermo declaration electromagnetic immunity The Withings Thermo system is intended for use in the electromagnetic environment specified below. 2. Make sure you follow the guidelines explaining how to take a measurement. Next, press the button on the side of the watch 5 times (the display will count down from 5 to 1 with each press). It is touchless; measuring your temperature through the arteries in your forehead. These offers cannot be combined with any other discounts. Unlike other thermometers, Thermo does not need to come into contact with any body fluids, such as saliva, perspiration, or earwax. Withings Thermo. The fever status LED turns on. I want to love it, I really do, and I'd say it's fairly accurate because readings match my older thermometer, as well as old armpit thermometer. I try to do a new installation but not successful. What a piece of garbage, UPDATE: it wouldn’t respond to any button press so I took out the batteries and put them back in and it started responding again, It’s not working for me. Trying to get an answer from Withings. It displaying correctly on Safari through the iPhone. So I have the same issue and tried the steps that carrig noted and still didn't work. Press the button to confirm your choice. Installed The Thermo App from the App Store. Quickly press the button on the Thermo 6 times until the words 'FACTORY RESET' begin to scroll on the Thermo's display Quickly press the button on the Thermo 5 times and the Thermo's display will power off The Thermo will power back on and display 'GO TO THERMO.WITHINGS.COM' which means that the factory reset is complete etc. This has been exceedingly frustrating. Factory reset and reinstalling the app worked. can you please help with it. As soon as the temperature comes up, slide your finger up or down on the touch sensitive area of the display to select the correct user. If you need assistance because of an issue which would not be resolved through troubleshooting, such as a product with physical damage, please contact our Support Team. The Withings Thermo is a Wi-Fi and Bluetooth smart thermometer that pairs with your mobile device and the cloud. This weirdly enough worked for me, only difference between carrig’s steps and mine was the exact steps I took above. I think I may have have finally fixed mine. Factory Reset  2. You will need to login again. [2] Factory reset Thermo. How does one do a factory reset for this device? Hard Reset WITHINGS Steel HR Sport. Replaced batteries -- dozens of time. I read somewhere that the charge curve is different for alkalines vs rechargeable. The Thermo comes up in the bluetooth list and I select it however it has an error. Download Withings Thermo and enjoy it on your iPhone, iPad, and iPod touch. 99 $49.99 $49.99 2. The support from withings is terrible. I am trying to reset my Withings home camera, but it still keep the orange light. Smart Scales by Withings. I've got withings thermo.. i doesn't stop staying "go to thermo.withings.com". etc. It worked on my previous iPhone but now it either doesn't show up in bluetooth or says pairing unsuccessful. 6. , Thank you!! 4:13. , Followed these directions and reconnected. Award-winning smart thermometer requires no contact, provides highly-accurate temperatures, and automatically syncs with a dedicated app to track up to 8 users. As a result your WITHINGS Pulse HR will be as new and your core will run faster. Thermometer for Adults by iHealth, Infrared Forehead Thermometer for Adults and Kids, Touchless Digital Baby Thermometer with Fever Indicator, Non Contact Thermometer (PT2L) 4.4 out of 5 stars 10,856 $24.99 $ 24 . If you need assistance because of an issue which would not be resolved through troubleshooting, such as a product with physical damage, please contact our Support Team. but when i pres 5 times the device turns off and on again. c. “Crack the Whip.” Shake the thermometer down using quick, sharp, downward wrist motions (figure 2-2). I’ve tried all the re-setup options and I get errors when I try to remove the device. Then press and hold the button on the side of the watch for 3 seconds until the "Reset in 5 clicks appear on the screen" will appear on the screen. Removed/Installed App  3. Update: finally found the customer service number, which is. It's a shame noone from the Withings staff has answered the post during the over two weeks since it was posted... (I'm merely a fellow thermo owner, even if the username I've been assigned might give a different impression). Ive also attempted to factory reset the Thermo by holding down the button till setup appears then clicking the button 6 times in rapid succession. Note that this community is supported by its members, not the Withings Support Team. By clicking or navigating on this site, you agree to our use of cookies to improve your experience and offer personalized advertising through our partners. Quickly press the button on the Thermo 5 times and the Thermo's display will power off Today i went to use it and unfortunately it is not syncing up with my phone.I have tried a few things to trouble shoot it. Very disappointing. This varied range of devices allows healthcare professionals to track the largest array of data points such as weight, heart rate, ECG readings, blood pressure, body temperature readings, and more. I plugged them in. Same issue here, My Thermo doesnt show up while search device. I tried everything recommended on this page yet nothing worked. This is so infuriating I have my whole family battling fevers. Now I tried to set it up as a new device and this time, I think it worked! The Thermo will power back on and display 'GO TO THERMO.WITHINGS.COM' which means that the factory reset is complete The Withings Thermo is more than a good thermometer (IBTimes) One of the easiest ways to detect a viral infection without going to a doctor is through keeping track of your core body temperature. Make sure your Thermo is close enough to your mobile device (10 m/30 ft.). Follow. Smart Thermometer. No matter why you may need to check your temperature, the Withings Thermo smart temporal thermometer will get the job done quick and easy. First, open the Settings on your phone, then tap on Bluetooth and locate WITHINGS Pulse HR in the list of devices. I want to love it, I really do, and I'd say it's fairly accurate because readings match my older thermometer, as well as old armpit thermometer. Press and hold the button on the Thermo until the word 'SETUP' appears on its display (this may take up to 10 seconds) I have the scales, the blood pressure monitor, and synched to Apple Watch and iPhone. I also tried going back to the factory setting and it did not help. The following tutorial shows all method of master reset WITHINGS Pulse HR. After that i tried again but seems like nothing helps. I want to love it, I really do, and I'd say it's fairly accurate because readings match my older thermometer, as well as old armpit thermometer. The Withings Thermo ($99.95) is a Bluetooth- and Wi-Fi-connected smart thermometer that pairs with your phone or tablet to measure your temperature through the arteries in your forehead. I did last update.. and nothings fixes my issue. Check out how to accomplish Hard Reset by hardware keys and Android … Withings (formerly Nokia Health) health ecosystem of connected devices & apps is designed to improve daily wellbeing and long-term health. 1. 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