Because unions negotiate with the employer of record in each county, the wage rates may vary from county to county. The IHSS program is designed to enable Medi-Cal eligible elderly and disabled individuals to safely remain in their own home with the assistance of a provider. A home care program that helps elders, dependent adults and minors live safely in their own homes or other non-institutional settings. The following message will be posted at the ESP website logon page after 5:00 p.m. on Tuesday, January 5th: “Please be advised that the system will be unavailable starting at 5:00 p.m. January 6, 2021 through 10:00 p.m. January 6, 2021 for maintenance.”. Los Angeles, CA 90057 855-810-2015. You must physically reside in the United States. IHSS Ombudsman – (88 8) 678-4477 (Los Angeles County only) This toll-free number is for help with individual IHSS problems which could not be resolved with the DPSS district. If you do not have a provider then you may contact the San Bernardino County IHSS Public Authority to assist you in finding a provider. County IHSS Offices. Contact & Location. The following message will be displayed on the ESP website maintenance page during the ESP website downtime on January 6, 2021: IHSS Website Unavailable Due to System Maintenance. You must submit a completed Health Care Certification form. IHSS is considered an alternative to out-of-home care, such as nursing homes or board and care facilities. In-Home Care Resources During COVID-19. You can fax requested documents to your IHSS District Office using its secure fax: IHSS Office                            eFax #, Burbank                           (818) 563-9105, Chatsworth                      (818) 450-0241, El Monte                          (626) 380-4960, Hawthorne                       (310) 943-2125, Lancaster                         (661) 424-7849, Metro IHSS                      (213) 947-4591, Pomona                           (909) 752-9402. Customer Service Center for CalFresh, Medi-Cal, and other aid programs: Phone: 1-877-652-0731 Mailing Address: PO Box 496005 Redding, CA 96049-6005. ... (Phone Number… For IHSS Providers who qualify for. To enroll in TTS contact Sacramento County IHSS Payroll at 916-874-9805. You must live at home or a dwelling of your own choosing (acute care hospital, long-term care facilities, and licensed community care facilities are not considered "own home"). This assessment will include information given by you and, if appropriate, by your family, friends, physician or other licensed health care professional. If your county has contracted IHSS providers, you may choose to have services provided by the contractor. SOC 295 Chinese (pdf) Care providers may be family members, friends, neighbors or registered providers through the Public Authority. Email Us Regional offices can be found here. The State issues all checks for individual provider payments. If you are unable to utilize email, you can also call the IHSS/PA Call Center to submit your request at 530-889-7115. Health Benefits. Our office is temporarily closed, but we are here to take your calls at (415) 355-6700, Monday through Friday, 8:00 a.m. to 5:00 p.m. Get the latest in-home care advice and news about services and benefits during this unprecedented time. IHSS Recipient Education Videos Our office is temporarily closed, but we are here to take your calls at (415) 355-6700, Monday through Friday, 8:00 a.m. to 5:00 p.m. Get the latest in-home care advice and news about services and benefits during this unprecedented time. IHSS is considered an alternative to out-of-home care, such as nursing homes or board and care facilities. After you apply, a social worker will conduct a home visit to discuss your need for IHSS and determine if you are eligible. Click hereto find out how to become an IHSS provider or be placed on the Public Authority registry. You can join the IHSS program if you are an In Home Support Staff provider, working through the Public Authority of Contra Costa County for a minimum of 45 hours per month for two consecutive months. With extraordinary needs who require assistance is a long term service for low income elderly, blind, or persons. 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